Aisha provides commercial members with an accurate understanding of their health plan.
500 Patroon Creek Blvd.
Albany, New York 12206-1057
Monday-Friday, 8:30 a.m. to 4:30 p.m.
From Washington Avenue
If you are traveling on Washington Avenue, take the exit for the State Office Campus. This will be a right hand turn from either direction. (If you are driving east, the exit ramp will take you around under Patroon Creek Corporate Center.)
If you are traveling on I-90 (either east or west), take exit 4 for I-85. The entrance to Patroon Creek Corporate Center is on the right just after the Alexander Apartment buildings and First Niagra Bank.
CDPHP Service Center - Latham
Capital Region Health Park, first floor
711 Troy-Schenectady Road
Latham, NY 12110
Monday-Friday, 9 a.m. to 5 p.m. (closed for lunch from 12:30 to 1 p.m.)
Please call ahead to schedule an appointment.
The CDPHP Service Center – Latham is a resource center conveniently located inside the Capital Region Health Park at 711 Troy-Schenectady Road.
Members can schedule an appointment to meet with a CDPHP member relations specialist to get answers to their claims and benefits questions, request a new ID card, receive assistance with navigating the Affordable Care Act and the NY State of Health website, and more. Please call to make an appointment. Walk-ins are welcome.
Providers can also meet with a CDPHP representative regarding any claims or benefits questions they may have.
Healthy Living Center
900 Central Avenue
Albany, NY 12206
Monday-Friday, 10 a.m. to 2 p.m. and 3 to 7 p.m.
Saturday, 10 - 2 p.m.
The Capital District YMCA, CDPHP®, and Hannaford Supermarkets have teamed up to launch the Healthy Living Center. Located inside the Hannaford Supermarket at 900 Central Ave. in Albany, the Center offers the community a variety of free classes and workshops that support healthy living and wellness, including group exercise, weight management, and senior fitness classes; nutrition seminars; personal training; and programs that address specific health needs, such as Pedaling for Parkinson’s and diabetes prevention.
Member relations specialists from CDPHP are also available daily to answer questions regarding health insurance needs, as well as Medicare and NY State of HealthTM marketplace options. Please call to make an appointment with a member relations specialist. Walk-ins are welcome.
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