Connect with CDPHP

Resize text

Access Your Account 24/7

The secure member site is your single sign-on resource site for many programs available only to CDPHP members.

Simply sign into the secure member site using your member ID and your password. Use any of the Member sign in boxes located throughout the site.

Not registered yet?
Simply click the Register link and you can quickly set up your account completely online.

Online transactions and more
You can perform one or more of these tasks at any hour of the day or night:

  • Create a personal User ID.
  • View the details of your benefits, copayments, and deductibles.
  • Change your PCP or OB/GYN.
  • Register a new address, phone number, or e-mail address.
  • Request a new ID card or print a temporary ID card.
  • See your claims history (for yourself and any minor dependents).
  • Read CDPHP policies, including referral and prior authorization guidelines.
  • Update our record of any other health insurance you may have.

Your confidentiality is our top priority. All member information is protected and secure. To maximize your security and prevent fraud, always log out and quit your Internet application when you are finished, especially if you are using a public computer.

Let Us Know How We Can Help

Member Services by Plan Type

Phone

Hours

CDPHP HMO, 
Healthy New York, and Non-Group

(518) 641-3700
or toll free
1-800-777-2273

Mon. - Fri.
8 a.m. to 8 p.m.

CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO

(518) 641-3140
or toll free 
1-877-269-2134

Mon. - Fri.
8 a.m. to 8 p.m.

CDPHP Medicare Choices HMO
CDPHP Medicare Choices PPO &
CDPHP Medicare Rx Care

(518) 641-3950
or toll free
1-888-248-6522

Mon. - Fri.
8 a.m. to 8 p.m.

Child Health Plus, Select Plan,
Family Health Plus

(518) 641-3800
or toll free 
1-800-388-2994

Mon. - Fri.
8 a.m. to 6 p.m.

CDPHN ASO

(518) 641-3100
or toll free 
1-877-724-2579

Mon. - Fri.
8 a.m. to 5 p.m.

GE Benefit Participants

(518) 641-3110
or toll free
1-877-600-2943

Mon. - Fri.
8 a.m. to 5 p.m.

Health Funding Department

(518) 641-3770
or toll free
1-877-793-3960

Mon. - Fri.
8 a.m. to 5 p.m.

¿No HablaInglés?
Para ayudar a las personas que no hablaninglés, CDPHP pone a sudisposiciónunalínea de teléfono de servicios de traducciónparaasistir a nuestrosafiliados.

To help non-English speaking members, CDPHP makes available a telephone translation service line to assist our members.

1-800-777-2273

Mon. - Fri.
8 a.m. to 5 p.m.

Hearing Impaired 
The telephone system also includes a TTY/TDD system for the hearing impaired.

1-877-261-1164

Mon. - Fri.
8 a.m. to 5 p.m.

 

Caremark Phone Numbers and Support Hours

Caremark with Pharmacy
Questions by Plan Type

Caremark Phone

Hours

CDPHP HMO

1-888-292-6330

24 hours a day, 
7 days per week

CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO

1-888-292-6330

24 hours a day, 
7 days per week

CDPHP Medicare Choices HMO with Prescription Drug Coverage

1-866-289-2319
TDD/TTY:
1-866-236-1069

24 hours a day, 
7 days per week

CDPHP Medicare Choices PPO with Prescription Drug Coverage

1-888-831-3039
TDD/TTY:
1-866-236-1069

24 hours a day, 
7 days per week

CDPHN 
ASO groups with prescription coverage

1-888-292-6330

24 hours a day, 
7 days per week

Child Health Plus

1-888-292-6330

24 hours a day, 
7 days per week