Contact Us

Phone Numbers & Hours:


Member Services by Plan Type Phone Hours
CDPHP HMO,
Healthy New York, and Non-Group
(518) 641-3700
or toll free
1-800-777-2273
Mon. - Fri.
8 a.m. to 8 p.m.
CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO
(518) 641-3140
or toll free
1-877-269-2134
Mon. - Fri.
8 a.m. to 8 p.m.
CDPHP Medicare Choice
CDPHP Medicare PPO &
CDPHP Medicare Rx Care
(518) 641-3950
or toll free
1-888-248-6522
Mon. - Fri.
8 a.m. to 8 p.m.
Child Health Plus, Select Plan,
Family Health Plus
(518) 641-3800
or toll free
1-800-388-2994
Mon. - Fri.
8 a.m. to 6 p.m.
CDPHN ASO (518) 641-3100
or toll free
1-877-724-2579
Mon. - Fri.
8 a.m. to 5 p.m.
GE Benefit Participants (518) 641-3110
or toll free
1-877-600-2943
Mon. - Fri.
8 a.m. to 5 p.m.
Lockheed Martin Benefit Participants (518) 641-3130
or toll free
1-800-250-5319
Mon. - Fri.
8 a.m. to 5 p.m.
¿No Habla Inglés?
Para ayudar a las personas que no hablan inglés, CDPHP pone a su disposición una línea de teléfono de servicios de traducción para asistir a nuestros afiliados.

To help non-English speaking members, CDPHP makes available a telephone translation service line to assist our members.
1-800-777-2273 Mon. - Fri.
8 a.m. to 5 p.m.
Hearing Impaired
The telephone system also includes a TTY/TDD system for the hearing impaired.
1-877-261-1164 Mon. - Fri.
8 a.m. to 5 p.m.

Caremark with Pharmacy
Questions by Plan Type 
Caremark Phone Hours
CDPHP HMO 1-888-292-6330 24 hours a day,
7 days per week
CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO
1-888-292-6330 24 hours a day,
7 days per week
CDPHP Medicare Choice with Part D 1-866-289-2319
TDD/TTY:
1-866-236-1069
24 hours a day,
7 days per week
CDPHP Medicare PPO with Part D 1-888-831-3039
TDD/TTY:
1-866-236-1069
24 hours a day,
7 days per week
CDPHN
ASO groups with prescription coverage
1-888-292-6330 24 hours a day,
7 days per week
Child Health Plus,
Family Health Plus
1-888-292-6330 24 hours a day,
7 days per week

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Corporate Office

CDPHP
500 Patroon Creek Blvd.
Albany, NY 12206

Main
(518) 641-3000
1-888-258-0477

Wellness Line
(518) 641-4800
1-877-986-2373

Fraud & Compliance Hotline
1-800-280-6885