Awards and Recognition

CDPHP Awards

The pandemic did not keep CDPHP from having another outstanding year in terms of recognition for excellence, a testament both to the company’s outstanding policies and practices and to the dedication of its employees.

A Leader in Medicare Stars

For 2020, the Centers for Medicare & Medicaid Services (CMS) has awarded the CDPHP Medicare PPO plan 5 out of 5 stars, and its Medicare HMO plan 4.5 out of 5 stars, among the highest ratings in both New York state and the nation, as reported on the U.S. News & World Report Honor Roll. The overall scores are based on several key categories, including: staying current with screening tests and vaccines; managing chronic (long-term) conditions; member experience with the drug and health plan; access to services, and improvement in the health plan’s services.

Best Companies to Work for in New York

Despite the massive disruption COVID-19 had on our work and home lives, CDPHP again earned the distinction of Top Large Employer in New York’s Capital Region, and for the 12th consecutive year, was ranked on the statewide Best Companies to Work for in New York list. The ranking is based on workplace policies, systems, and practices, as well as a survey (open to all employees) that measures employee engagement.

National No. 1 Ranking for Federal Employee Health Benefits 

Once again, the Federal Employee Health Benefits Program ranked CDPHP No. 1 in the nation for federal employee health benefits (FEHB) according to the 2020 FEHB Plan Performance Assessment. The assessment rates 83 health plans across the country in the areas of quality (preventive care, disease management, medication use, behavioral health, utilization management) and customer satisfaction (access, claims, member experience/engagement).

A+ Rating, Better Business Bureau of Upstate New York

CDPHP completed Better Business Bureau (BBB®) of Upstate New York's accreditation process and is now a BBB-accredited business with an A+ rating. BBB sets standards for ethical business practices in the areas of trust, transparency, honesty, integrity, and the safeguarding of privacy; and closely monitors compliance, providing consumers with unbiased reviews and timely insights.

A Bestie from Capital Region Living

The Saratoga Springs-based Capital Region Living magazine selected CDPHP for its annual Bestie award for Health Care/HMO.