CDPHP Covid-19 response

The CDPHP Response to COVID-19

The coronavirus crisis placed a great strain on medical practitioners, our members, and the community at large. In response, CDPHP instituted a number of measures in 2020 to provide support:

  • Temporary conversion of our innovative Hospital to Home program to a virtual model, to support our hospitalized members while in-person access was curtailed

  • A partnership with MVP Health Care expanding telemedicine services to improve community access to care and help prevent the spread of the virus

  • Adoption (before it was required by state government) of a $0 cost-share policy for coronavirus-related testing and treatment; suspension of most prior authorization requirements; and other financial relief measures for essential workers, providers, and members

  • Transition to virtual business operations to limit our staff’s risk of exposure while continuing to serve our members and providers

  • Collaboration with several local partners, including Price Chopper/Market32 Supermarkets, to help eligible members schedule vaccine appointments

  • A “Don’t Delay Care” campaign to encourage members to seek needed care, even amid the pandemic, so as to avoid more serious illness and preventable diseases

  • Continuing efforts to educate members about developments surrounding COVID-19, as well as the importance of getting vaccinated, including a video message from our president and the CDPHP Healthy Living blog