Map & Directions

CDPHP® Customer ConnectSM at Latham

Hours: Monday-Friday, 8:30 a.m. to 5 p.m.
(closed for lunch from 12:30 to 1 p.m.)
Phone: (518) 640-6789

Please note that premium payments cannot be accepted at this location.

Located in the Capital Region Health Park, the CDPHP Customer Connect – Latham enables you to meet with a CDPHP member relations specialist either before or after your doctor appointment to have your questions answered, request a new ID card, enroll in a plan, and more. Call (518) 640-6789 to schedule an appointment between 8:30 a.m. and 5 p.m. Walk-ins are also welcome. 

Additionally, providers have the option to meet with a representative regarding any claims or benefits questions they may have.