Medicare Help & Support
If you have questions or concerns about your CDPHP Medicare Choices plan, or a problem or complaint about the service we provide, please contact member services to speak with a representative so that we may attempt to resolve it.
(518) 641-3950 or toll free 1-888-248-6522
Monday – Friday, 8 a.m. to 8 p.m.*
If you've called us but we've been unable to settle your problem or complaint, you can submit a formal complaint with the Centers for Medicare & Medicaid Services (Original Medicare) by completing the CMS electronic complaint form. You do not have to contact CDPHP before you submit a complaint to CMS.