Coronavirus

Utilizing Telephonic & Telemedicine Services

Telemedicine services were being made available to CDPHP members at no cost-share* until June 4, 2021. This emergency regulation has since expired. However, CDPHP will continue to cover cost-share until June 30, 2021. Cost share will resume on July 1.

• ER Anywhere - emergency telemedicine app available to members 24/7 for consultations, triage, testing, and treatment. ER Anywhere is a safe and convenient alternative to the emergency room.

• Members can access ER Anywhere by downloading the mobile app or calling 1-866-ER-Anywhere.

• ER Anywhere is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

 

• Doctor On Demand – telemedicine app available 24/7 for consultation, testing, and treatment. Doctor On Demand is a safe and convenient alternative to urgent care.

• Doctor on Demand has a team of licensed psychiatrists and psychologists available to provide mental health services from the comfort of your home. These services are also available at no out-of-pocket costs to CDPHP members.

• Members can access Doctor On Demand by downloading the mobile app or logging into the Doctor On Demand website.

• Doctor on Demand is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

 

• CDPHP is also encouraging members to take advantage of telephonic consultations

• To that end, CDPHP will be covering telephonic consults (audio and video) with participating providers for physical and mental health services.

 

*Some employers who self-insure do not have this benefit. If you are unsure if your plan includes this benefit, please contact CDPHP member services.

Self-funded employer groups, please contact your CDPHP representative if you would like to change your benefits to waive cost-shares.