Coronavirus

Utilizing Telephonic & Telemedicine Services

• ER Anywhere - emergency telemedicine app available to members 24/7 for consultations, triage, testing, and treatment. ER Anywhere is a safe and convenient alternative to the emergency room.

• Members can access ER Anywhere by downloading the mobile app or calling 1-866-ER-Anywhere.

• ER Anywhere is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

 

• Doctor On Demand - telemedicine app available 24/7 for consultation, testing, and treatment. Doctor On Demand is a safe and convenient alternative to urgent care. In addition, Doctor on Demand has a team of licensed psychiatrists and psychologists available to provide mental health services from the comfort of home.

  • Members can access Doctor On Demand by downloading the mobile app or logging into the Doctor On Demand website.

  • Doctor on Demand is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

   

• CDPHP is also encouraging members to take advantage of telephonic consultations

• To that end, CDPHP will be covering telephonic consults (audio and video) with participating providers for physical and mental health services.

 

*Some employers who self-insure do not have this benefit. If you are unsure if your plan includes this benefit, please contact CDPHP member services.