Utilizing Telephonic & Telemedicine Services
Telemedicine services were being made available to CDPHP members at no cost-share* until June 4, 2021. This emergency regulation has since expired. However, CDPHP will continue to cover cost-share until June 30, 2021. Cost share resumed on July 1.
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ER Anywhere - emergency telemedicine app available to members 24/7 for consultations, triage, testing, and treatment. ER Anywhere is a safe and convenient alternative to the emergency room.
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Members can access ER Anywhere by downloading the mobile app or calling 1-866-ER-Anywhere.
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ER Anywhere is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.
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Doctor On Demand – telemedicine app available 24/7 for consultation, testing, and treatment. Doctor On Demand is a safe and convenient alternative to urgent care.
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Doctor on Demand has a team of licensed psychiatrists and psychologists available to provide mental health services from the comfort of your home. These services are also available at no out-of-pocket costs to CDPHP members.
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Members can access Doctor On Demand by downloading the mobile app or logging into the Doctor On Demand website.
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Doctor on Demand is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.
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CDPHP is also encouraging members to take advantage of telephonic consultations
*Some employers who self-insure do not have this benefit. If you are unsure if your plan includes this benefit, please contact CDPHP member services.
Self-funded employer groups, please contact your CDPHP representative if you would like to change your benefits to waive cost-shares.