Important Notices for Providers Working with CDPHP
2017 Commercial and Medicare Benefit Changes
As part of our ongoing commitment to our membership, CDPHP has made a conscious effort to minimize the number of benefit changes that will affect commercial and Medicare members in the coming year.
For your convenience, we’ve prepared a summary of the changes that you and your staff can use as a reference. Please log in to cdphp.com for more information about a specific member’s benefits.
Please Attest to Your CMS Compliance Status
As a health plan that contracts with CMS to offer Medicare Advantage coverage, CDPHP is required to have a compliance program to prevent, detect, and correct non-compliance with CMS program requirements. All participating provider practices should also be assuring that their staff and physicians adhere to all applicable laws and regulations that govern the program.
Through the Medicare Learning Network®, CMS offers standardized online provider training on Medicare Parts C & D Fraud, Waste, and Abuse (FWA) and General Compliance. CDPHP also offers an online provider training to assist you in achieving compliance.
> CDPHP Medicare Compliance Training for Providers, Practitioners, and Facilities - 2016
If you do not already have a CMS compliance training process in place, please assure that all staff view the above compliance presentation within 90 days of first hire and at least annually thereafter. At the end of the presentation is an attestation form and tracking tool that you can use to document each employee’s completion of the training. This documentation should be retained for 10 years and made available upon request by CDPHP or CMS.
CDPHP Holiday Schedule
CDPHP business areas process non-inquiry files Monday through Friday. Files may be submitted 24 hours a day, seven days a week, 365 days a year. Files received after 2 p.m. EST will be processed the next business day. CDPHP does not process claims on the following days:
- New Year’s Day
- Presidents Day
- Memorial Day
- Independence Day
- Labor Day
- Friday following Thanksgiving
- Christmas Eve Day
- Christmas Day
Enroll as a Medicare Provider by January 1, 2019
CMS is requiring nearly all providers (dentists, physicians, psychiatrists, residents, nurse practitioners, and physician assistants), including Medicare Advantage providers, who prescribe drugs for Part D patients to enroll in Medicare (or validly opt out, if appropriate) by January 1, 2019. CDPHP will be required to deny coverage for drugs prescribed by providers who are not enrolled in (or opted out of) Medicare, except in limited circumstances, after this deadline. Learn more.
Group Size is Key to Accurate Benefit Information
Benefit changes often depend on group size. You can find this information quickly and easily in the secure provider site. Use this tip sheet as a guide.
New York state law requires doctors and hospitals to more clearly communicate their health plan affiliations to patients. Find out more.
Help Us Protect Victims of Domestic Abuse
New York State laws and regulations spell out steps CDPHP must take to assure the privacy of covered dependents who have: 1.) a valid order of protection against the policyholder or another insured covered under their insurance policy; or 2.) made a request to CDPHP to receive communications at an alternate address or via alternate means. Interacting with their providers of care is one of the most effective means for victims of domestic violence to learn about their rights. Read more about the legislation referenced above and print copies of a member notice that CDPHP has prepared for our network providers to post in their office.
Enhanced Managed Care for HARP Members
In anticipation of the transition of all behavioral health benefits to mainstream Medicaid managed care and the implementation of HARP, Capital District Physicians’ Health Plan, Inc. (CDPHP®) partnered with Community Care Behavioral Health (CCBH) to provide enhanced care management strategies for HARP members. The following are some of the frequently asked questions posed by health homes and their downstream care management agencies (CMAs).