Make an Appointment

Customer Connect locations are in your neighborhood.

With CDPHP Customer ConnectSM, you can meet with a customer relations specialist to get answers to your claims and benefit questions, request ID cards, sign up for health insurance, and more.

  • Answers to benefit and claims questions
  • ID card requests
  • Sign up for health insurance
  • Finding or changing a primary care physician
  • Help with scheduling doctor appointments

Ciccotti Center

30 Aviation Road, Albany

Monday - Friday, 8:30 a.m. - 5 p.m.
closed for lunch from 12:30 - 1 p.m.

 

Ellis Hospital (First Floor)

1101 Nott Street, Schenectady

Monday - Friday, 8 a.m. - 8 p.m.
 .

Capital Region Health Park

711 Troy-Schenectady Road, Latham

Monday - Friday, 8:30 a.m. - 5 p.m.
closed for lunch from 12:30 - 1 p.m.

 

St. Peter’s Hospital

315 South Manning Boulevard, Albany

Monday - Friday, 8 a.m. - 8 p.m.

North Country Office

24 Margaret Street, Plattsburgh

Monday - Friday, 8:30 a.m. - 5 p.m.
closed for lunch from 12:30 - 1 p.m.

Customer Connect Locations Closed

Customer Connect locations are temporarily closed to prevent any potential spread of COVID-19. We are sorry for the inconvenience.