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Pay My Bill

Make Your Payment Online or By Mail

Did you know that you have two convenient options for making a payment? Both methods are quick and easy.

To make an online payment:

  • Sign in to your account. If you don’t have an account, click Register.
  • Click Billing Home, then click on View Current Invoice followed by Make a Payment.
  • You will automatically be logged into the JP Morgan PayConnexions site.
  • You have the option to pay by credit card or eCheck.
  • Enter the required information and click Continue.

Or, you can mail your payment to the following address. Please allow seven to 10 business days to ensure that your check is received and processed by the due date.
CDPHP
PO Box 5251
Binghamton, NY 13902

Additional Online Payment Information

Passwords

  • The password to your member account does not expire. Unless you’ve forgotten your password, you will never need to reset it.

Browsers

  • The online payment system works best with Internet Explorer 11 and up. Chrome, Firefox, and Safari will work as well.
  • If using a mobile device, install Chrome to make payments.
  • You MUST disable pop-up blockers in your browser before attempting to make payments.
    • It is easiest to remove pop-up blockers when using Internet Explorer.
    • If using Chrome, Safari, or Firefox, make sure pop-up blockers are removed.

Making a Child Health Plus Payment

  • You will need to log in as your child to pay their Child Health Plus invoice.
  • After you log in, to view their current invoice, click on Billing Home, and then click on View Current Invoice in the right-hand navigation bar. The balance will display on the bottom of the page.
    • Click on Make a Payment button to pay online.
  • To keep coverage active, pay the Total Amount Due. Go to View Current Invoice page. This page will display the total amount due including any past due invoices.
  • If your child’s coverage has terminated, you will not be able to pay the past due invoice online.
    • You will need to go to View Current Invoice to determine your outstanding balance and then mail in the payment to CDPHP to reinstate your child’s coverage.
  • Payments are better made on the View Current Invoice page.

Making Multiple Bill Payments

  • Payments must be made separately for each subscriber.
    • For example, if you have three kids on Child Health Plus and yourself on an individual CDPHP policy, four separate payments will need to be made.
  • Use an Incognito browser window in Chrome between payments.
    • How to: Launch Chrome, tap the three vertical dots in the upper right-hand corner, and select New Incognito Tab.