Make an Appointment

Customer Connect locations are in your neighborhood.

At CDPHP Customer ConnectSM, you can meet with a health care advocate to explore your health benefit options and get help with a host of issues, including those listed below:

  • Answers to benefit and claims questions
  • ID card requests
  • Sign up for health insurance
  • Find or change your primary care physician
  • Schedule doctor appointments
  • And more!

Capital Region Health Park

711 Troy-Schenectady Road, Latham

Temporarily closed
Please call Customer Connect at (518) 641-4400 for assistance.

North Country Office

24 Margaret Street, Plattsburgh

Temporarily closed
Please call Customer Connect at (518) 641-4400 for assistance.

Ciccotti Center

30 Aviation Road, Albany

Temporarily closed
Please call Customer Connect at (518) 641-4400 for assistance.

St. Peter’s Hospital

315 South Manning Boulevard, Albany

Temporarily closed
Please call Customer Connect at (518) 641-4400 for assistance.

Ellis Hospital (First Floor)

1101 Nott Street, Schenectady

Temporarily closed
Please call Customer Connect at (518) 641-4400 for assistance.

Fill out this form or call 518-641-4400