Phone Numbers

Employer Services

Phone

Hours

Current Employer Groups

(518) 641-3900
or toll free
1-866-258-1785

Mon. - Fri.
8 a.m. to 5 p.m.

New Employer Groups

(518) 641-5000
or toll free
1-800-993-7299

Mon. - Fri.
8 a.m. to 5 p.m

Billing

(518) 641-4200 
or toll free
1-800-803-5583

Mon. - Fri.
8 a.m. to 5 p.m

Enrollment

(518) 641-3900
or toll free
1-866-258-1785

Mon. - Fri.
8 a.m. to 5 p.m

Health Funding Services

(518) 641-3770
or toll free
1-877-793-3960

Mon. - Fri.
8 a.m. to 5 p.m

Healthy New York

(518) 641-4190
or toll free
1-844-210-8114

Mon. - Fri.
8 a.m. to 5 p.m

Member Services for HMO members

(518) 641-3700
or toll free
1-800-777-2273

Mon. - Fri.
8 a.m. to 8 p.m

Members Services for UBI members

(518) 641-3140
or toll free
1-877-269-2134

Mon. - Fri.
8 a.m. to 8 p.m

Broker/Employer Unit

(518) 641-3747

Mon. - Fri.
8 a.m. to 5 p.m

Medicare Sales

(518) 641-3400
or toll free
1-855-237-8430

Mon. - Fri.
8 a.m. to 6 p.m