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Phone Numbers

Provider Services

Phone

Hours

All counties and regions

(518) 641-3500
or
1-800-926-7526

Mon. - Fri.
7:30 a.m. to 5 p.m.

 

Caremark with Pharmacy
Questions by Plan Type

Caremark Phone

Hours

CDPHP HMO

1-888-292-6330

24 hours a day,
7 days per week

CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO

1-888-292-6330

24 hours a day,
7 days per week

CDPHP Medicaid and Family Health Plus

1-866-693-4611

24 hours a day,
7 days per week

CDPHP Medicare Choices HMO with Prescription Drug Coverage

1-866-289-2319
TDD/TTY:
711

24 hours a day,
7 days per week

CDPHP Medicare Choices PPO with Prescription Drug Coverage

1-888-831-3039
TDD/TTY:
711

24 hours a day,
7 days per week

CDPHN
ASO groups with prescription coverage

1-888-292-6330

24 hours a day,
7 days per week

Child Health Plus

1-888-292-6330

24 hours a day,
7 days per week

Claim submission and correspondence address: 

500 Patroon Creek Blvd
Albany, NY 12206

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