Phone Numbers

Broker Services

Phone

Hours

Small Group Sales

(518) 641-5100 
or toll free
1-855-392-3747

Mon. - Fri.
8 a.m. to 5 p.m.

Large Group New Sales

(518) 641-5000 
or toll free
1-855-345-5885

Mon. - Fri.
8 a.m. to 5 p.m.

Billing

(518) 641-4200 
or toll free
1-800-803-5583

Mon. - Fri.
8 a.m. to 5 p.m.

Enrollment

(518) 641-3900 
or toll free
1-866-258-1785

Mon. - Fri.
8 a.m. to 5 p.m.

Health Funding Services

(518) 641-3770 
or toll free
1-877-793-3960

Mon. - Fri.
8 a.m. to 5 p.m.

Healthy New York

(518) 641-4190 
or toll free
1-844-210-8114

Mon. - Fri.
8 a.m. to 5 p.m.

Member Services for HMO Members

(518) 641-3700 
or toll free
1-800-777-2273

Mon. - Fri.
8 a.m. to 8 p.m.

Member Services for UBI Members

(518) 641-3140 
or toll free
1-877-269-2134

Mon. - Fri.
8 a.m. to 8 p.m.

Broker/Employer Unit

(518) 641-3747

Mon. - Fri.
8 a.m. to 5 p.m.

Medicare Sales

(518) 641-3400 
or toll free
1-855-237-8430

Mon. - Fri.
8 a.m. to 6 p.m.