ALBANY, N.Y. – May 28, 2025 – For the fifth year in a row – and the eighth time in the past nine years – CDPHP has been ranked #1 in Member Satisfaction among Commercial Health Plans in New York by J.D. Power, a global leader in consumer insights and analytics.
The J.D. Power 2025 U.S. Commercial Member Health Plan Study measures member satisfaction across key factors including cost of care, access to care, and trust. CDPHP once again earned the highest marks in overall member satisfaction, reinforcing the not-for-profit health plan’s ongoing commitment to delivering high-quality, personalized care and service to its members.
“This recognition is especially meaningful because it comes from our members,” said Brian O’Grady, president and CEO of CDPHP. “This award reflects the trust our customers place in us every day and the tireless work of our team to ensure they receive the highest quality care, exceptional customer service, and a health plan that puts their needs first.”
For more information on the J.D. Power study, including health plan rankings from across the country, check out the J.D. Power 2025 U.S. Commercial Member Health Plan Study.
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About CDPHP®
Established in 1984, CDPHP is a physician-founded, member-focused and community-based not-for-profit health plan that offers high-quality affordable health insurance plans to members in 36 counties throughout New York. CDPHP is also on Facebook, X, LinkedIn, and Instagram.