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Our Team

Member Support

Aisha

Aisha

Member Services Representative

Aisha joined Member Services in June 2010. In her role, she provides commercial members with an accurate understanding of their plan so they can make the best health care decisions for themselves and their families. Aisha says that being an employee of CDPHP as well as a member helps her appreciate her role in customer service and makes her feel good about doing her job.

Caryn

Caryn

Member Services Representative

Caryn joined Member Services in November 2010. In her role, she helps ASO members with interpretation, application and compliance of plan policies and procedures. She also works to resolve member concerns in a timely manner. Caryn enjoys working in member services because of the staff dedicated to serving the members’ needs. She gets great satisfaction from helping others, and the grateful responses of members keep her motivated and energized.

Dave

Dave

Member Services Representative

Dave joined Member Services in February 2010. In his role, he assists our commercial members.  He provides our members with benefit information as well as assistance with claim inquiries and provides requested materials. Dave says he finds it rewarding to help people on a daily basis working through the issues and questions they have regarding their health insurance policies.

Tinaeshia

Tinaeshia

Health Funding Specialist, Member Services

Tinaeshia joined Member Services in October 2002. In her role, she provides a full-service experience for members, providers and employer groups with Health Reimbursement Accounts (HRA) Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Tinaeshia says it is gratifying to be a part of a team that prides itself in providing exceptional service. “We are not satisfied until our members are satisfied.”