Medicare members through CDPHP

Help and Support

CDPHP is committed to helping you make the best decision about your health care coverage.

Log in to your online member account to view your current plan and review your options.

Call member services at:

(518) 641-3950 or toll free 1-888-248-6522 TTY: 711
Open seven days a week*

Our hours are 8 a.m. – 8 p.m. seven days a week, October 1 – March 31. From April 1 to September 30, Monday – Friday, our hours are 8 a.m. to 8 p.m. A voice messaging service is used weekends, after-hours, and federal holidays. Calls will be returned within one business day.

Access your health insurance information 24/7

  • Learn about your benefits

  • View your claims

  • Join a health & wellness program