Community Programs

Our Community Partners are Here to Help

Telephonic Physician Education and Consultation Appointments
Given the shortage of psychiatry in our community, clinicians are often tasked with prescribing psychiatric medication. To support these providers, CDPHP has collaborated with Four Winds Hospital to offer training programs that include lectures on relevant psychiatric treatment. The collaboration also includes telephonic psychiatric consults for CDPHP providers.Please fill out the consultation request form below and fax to Four Winds at (518) 581-2535. Upon receipt of this form, Four Winds will call to schedule the telephone consultation.

Adult Psychiatry Collaborative Program Telephone Consultation Request for PCPs

CONTACT Lifeline: An After-Hours Hotline for CDPHP Members
Capital Counseling offers an after-hours telephone crisis hotline service. Members calling the CDPHP Behavioral Health line at 1-888-320-9584 between the hours of 6 p.m. and 8 a.m. as well as weekends and holidays will be given the option to press “1” and be connected with a live voice.

  • CONTACT Lifeline is staffed by licensed mental health professionals and nationally accredited as a crisis center.
  • CONTACT Lifeline will offer referrals to community resources and services. CDPHP will provide follow-up case management.
  • If the member does not currently have a behavioral health provider, CONTACT Lifeline professional staff will offer and schedule a counseling appointment with Capital Counseling staff the next weekday.

CDPHP Community Transition Program
As an added benefit to our members, CDPHP can arrange for an in-home follow-up visit after your patient is discharged from the hospital.

  • The Community Transition Program works with the behavioral health provider and certain hospitals in the Capital District to offer our members an in-home visit. With the patient’s consent, this visit will be scheduled prior to leaving the hospital.
  • The appointment can be scheduled between 24 to 48 hours of discharge, but no later than five days post-discharge.
  • The patient should also see his/her behavioral health provider within one week of discharge.

If you feel your patient could benefit from a post-hospital home visit, please call the CDPHP Behavioral Health Access Line at (518) 641-3600 or toll-free at 1-888-320-9584, weekdays from 8 a.m. to 6 p.m.

Parsons Capital Region Children and Adolescent Mobile Crisis Team
CDPHP has a collaborative relationship with Parsons Child and Family Center to offer a mobile crisis diversion service for children up to age 20 in Albany, Rensselaer, and Schenectady counties. This no-cost intervention service can visit children at home, school, or anywhere else in the community. The crisis team is available 11 a.m. to 9:30 p.m. weekdays. To learn more, please call the CDPHP Behavioral Health Access Center during business hours at 1-888-320-9584.

Opiate Withdrawal Assistance Program
CDPHP is collaborating with Conifer Park Inc. on a treatment model to assist individuals seeking medical assistance with opiate withdrawal. The program involves a brief inpatient stay at Conifer Park. Each CDPHP member is individually assessed to determine a “medication assisted “ protocol that will provide comfort  to the person as they go through the process of safely withdrawing from opiates.  Substance abuse relapse prevention counseling is provided as well as referral to the next appropriate level of care.

For CDPHP members being referred to this program, please confirm eligibility first by calling the CDPHP Behavioral Health Access Center at 1-888-320-9584. The referral process can proceed by calling Conifer Park’s Intake Department at 1-800-989-6446.

Directory of Pharmacies Dispensing Naloxone with Standing Orders
You do not need a prescription in these pharmacies to obtain naloxone, the drug used for reversing opioid overdoses. Listing of a pharmacy in this directory does not guarantee availability of naloxone.

Opioid Overdose Prevention Programs Directory
This directory provides a list of registered opioid overdose programs by region throughout NYS. Not all of the programs listed provide training to the public, however many do. To learn more, please contact the program to learn about overdose trainings and how you can get a free responder kit - - naloxone. The accuracy of this directory is not guaranteed. If you find a listing that is inaccurate, please send an email to: overdose@health.ny.gov.

LiveWell IOP for Eating Disorders
The Capital District's Only Intensive Outpatient Program for Eating Disorders

The LiveWell IOP for Eating Disorders is as an alternative to inpatient treatment and can be used as a transition from inpatient care, partial hospitalization, or a step up from outpatient treatment. This program will provide members an additional outpatient level of care to improve their treatment outcome, without interrupting their daily lives, and will help them avoid future hospitalizations.

Admission Criteria:

  • Patient must be age 13 or older
  • Must have a diagnosis of anorexia nervosa, bulimia nervosa, and eating disorder NOS and in need of more intensive treatment
  • Must be cognitively, psychically, and medically stable to participate

Group Therapy:

  • Four hours of therapy are offered three afternoons per week to accommodate work and family schedules
  • Patients will learn skills to manage eating disorder behaviors, thoughts, and emotions
  • Each patient will attend a daily exposure meal group and will be encouraged to work toward individual nutrition goals

If you feel you have a patient who may benefit from IOP at LiveWell, please call the CDPHP Behavioral Health Access Center toll free at 1-888-320-9584 between 8 a.m. and 6 p.m., Monday through Friday. Or, contact LiveWell directly at (518) 218-1188.