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Specialty Drugs and Pharmacy

What are specialty drugs? 

Specialty drugs are used to manage complex chronic or genetic conditions and certain diseases such as rheumatoid arthritis, multiple sclerosis, growth hormone deficiency, and hepatitis C. They are often injectable medications, but they may also include oral medicines. 

How do I access specialty drugs?

Your provider will send your specialty medication prescription(s) to CVS Specialty Pharmacy Services. Here’s how it works:

  • Medications can be sent to your home, another address selected by you, a doctor’s office, or they can be picked up at the pharmacy.

  • Receive a 30-day supply of medications and additional supplies needed for the medications.

  • The CVS Specialty team is available to support you while you take your medications. This includes discussing medication side effects, receiving educational materials about certain health issues, refill reminder calls, and access to health care professionals for emergencies 24 hours a day, seven days a week.

  • CVS Specialty also provides patient resource centers that offer helpful tips and tools, drug information, safety alerts, support groups, community links, and other useful resources.

Call 1-800-237-2767, fax 1-800-323-2445, or visit CVS Specialty online.

Members or their doctors may also contact CDPHP and request specialty drugs at a retail pharmacy. CDPHP will send the paperwork to the network pharmacy. The network retail pharmacy must accept CDPHP terms and sign a contract with CDPHP about providing specialty drugs. For more information, please call the CDPHP pharmacy department at (518) 641-3784.