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Specialty Drugs and Pharmacy

What Are Specialty Drugs? 

Specialty drugs are used to manage complex chronic or genetic conditions and certain diseases such as rheumatoid arthritis, multiple sclerosis, growth hormone deficiency, and hepatitis C. They are often injectable medications, but they may also include oral medicines. 

How Do I Access Specialty Drugs?

You have the option to receive your specialty drugs through ConnectRx or CVS Caremark Specialty Pharmacy Services.


Both offer the following:

  • The ability to receive a 30-day supply of medications and additional supplies needed for the medications. Medications can be sent to your home, another address selected by you, a doctor’s office, or they can be picked up at the pharmacy.

  • Help for side effects, educational materials about certain health issues, refill reminder calls, and access to health care professionals for emergencies 24 hours a day, seven days a week.

  • CVS Caremark provides Patient Resource Centers. CDPHP members can find the latest news, helpful tips and tools, drug information, safety alerts, support groups, community links, and other useful resources.


Get Started with ConnectRx

Call (518) 350-9900 or visit ConnectRx online.


Get Started with CVS Caremark Specialty Pharmacy Services

Call 1-800-237-2767, fax 1-800-323-2445, or visit them online.

Members or their doctors may also contact CDPHP and request specialty drugs at a retail pharmacy. CDPHP will send the paperwork to the network pharmacy. The network retail pharmacy must accept CDPHP terms and sign a contract with CDPHP about providing specialty drugs. For more information, please call the CDPHP pharmacy department at (518) 641-3784.