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Prescription Delivery

Free, Local Home Delivery from ConnectRx

Fast, free prescription delivery is available to the broader Capital Region area. Visit ConnectRx online to learn more and for a hassle-free prescription transfer.

Learn more about ConnectRx


Prescription Delivery by Mail

If you have prescription drug coverage through CDPHP, many medications taken on a regular basis can be mailed directly to your home with no charge for standard delivery.

What medications can be delivered

  • Most maintenance medications are available for delivery, including those taken regularly for chronic or long-term conditions, such as heart disease, high blood pressure, asthma, or diabetes.

  • Certain diabetic supplies may also be available through mail order.

  • When you use the mail order service, you’ll receive your prescription(s) in 90-day supplies, so this service can only be used for medications you take regularly.

  • For short-term medications, such as an antibiotic, use a retail pharmacy in your plan’s network, such as ConnectRx.

  • To learn more about which medications can be filled through this service, call the pharmacy phone number on the back of your CDPHP member ID card.

Mail order pharmacy options

As a CDPHP member, you have even more choice with your pharmacy benefit! Choose from either Walmart Mail Order Pharmacy or Costco Mail Order Pharmacy (Costco membership not required) as your mail order provider.

Features Walmart Mail Order Pharmacy Costco Mail Order Pharmacy
Register for an account online
Auto-refills Medicare Only Benefit Auto Reminders Only
Online member portal to manage prescriptions
Ship prescription(s) to multiple addresses
Option for expedited shipping
Credit card limit per prescription without verification $250 $75
Order status and tracking availability Phone Only Phone and Digital Portal
How to Sign Up Call the prescription drug number on the back of your ID card and choose the mail order option. Register online or call the prescription drug number on the back of your ID card and choose the mail order option.
Learn more Learn more

EPIC (Elderly Pharmaceutical Insurance Coverage) and mail order

Walmart Mail Order Pharmacy and Costco are not yet approved by New York state for EPIC. If you have EPIC and would like to continue to receive the discount on prescriptions, you will need to switch to a different EPIC-approved retail pharmacy.

  • What pharmacy can I use? Members can use ConnectRx, Price Chopper/Market 32, Hannaford, Walgreens, Rite Aid, Kinney Drugs, Wegman’s, most independent pharmacies.

  • Will I still receive the EPIC discount at a different pharmacy? For EPIC, retail costs are higher than mail order costs, so you might pay more out-of-pocket when using a retail pharmacy.

  • How do I switch to a different pharmacy? Our pharmacy benefit manager, Capital Rx, will be calling members who have EPIC to help them transfer to a different pharmacy.

  • Will I be able to have my prescriptions delivered? Pharmacy delivery services and fees vary by pharmacy. This means not all pharmacy locations will deliver prescriptions and you may need to pick up a prescription at the pharmacy.

Switch to ConnectRx to receive the EPIC mail order discount!

Visit ConnectRx online and click Transfer Prescription or call (518) 273-1402.


Call the prescription drug number on the back of your CDPHP member ID card for questions and help.