Healthy Direction Frequently Asked Questions

Is there a charge for this service?
No, Healthy Direction is being provided by CDPHP at no cost to help you motivate employees to take control of their health.

How can employees complete their steps?
Employees will get access to an online tracker by logging into, where they can view and complete their required steps.

How do employees get their incentive?
Once they meet the requirements, you deliver their incentive. It’s really that simple!

How many steps do employees have to complete?
You can choose any number of steps for employees to complete.

Who is eligible for this service?
Only employees (and their spouses or domestic partners, if applicable) on a CDPHP medical plan are eligible for this service.

How do I know when employees have completed their steps?
CDPHP provides bimonthly reporting on completed steps.

What type of incentive can I offer?
Incentive examples include premium reductions, paid time off, gift cards, company events, and more.