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Contact Important Phone Numbers
CDPHP Member Services (518) 641-3800 or 1-800-388-2994
CDPHP Behavioral Health Access Center Monday - Friday, 8 a.m. to 6 p.m.
1-888-320-9584
For after-hours help, call CONTACT Lifeline at
1-855-293-0785
available 6 p.m. to 8 a.m. and on weekends and holidays
New York State Department of Health (Complaints) 1-800-206-8125
New York Medicaid Choice 1-800-505-5678
NYS HIV/AIDS Hotline 1-800-541-AIDS (2437)
Spanish - 1-800-233-SIDA (7432)
TDD - 1-800-369-AIDS (2437)
HIV Uninsured Care Programs 1-800-542-AIDS (2437)
TDD - Relay, then (518) 459-0121
Partner Assistance Program 1-800-541-AIDS (2437)
Social Security Administration 1-800-772-1213
NYS Domestic Violence Hotline 1-800-942-6906
Spanish - 1-800-942-6908
Hearing Impaired 1-800-810-7444
Americans with Disabilities Act (ADA) Information Line 1-800-514-0301
TDD - 1-800-514-0383

Helpful Websites

For more information about the Medicaid program, visit:

For mental health and substance use disorder assistance, visit:

For more information on AIDS/HIV resources and programs, visit:

Additional resources:

To find out if you qualify for Medicaid, fill out this form and a CDPHP representative will contact you.