Your emotional health is just as important as your physical health. That’s why we offer a variety of resources to support all of your mental health care needs. Whether you’re struggling with the loss of a loved one, coping with anxiety or depression, or need help with an addiction, CDPHP is here for you.
After-Hours Crisis Hotline 1-888-320-9584
As a CDPHP member, you have access to licensed mental health professionals who can offer emotional support, crisis de-escalation, and assistance in connecting with providers and resources, free of charge. You can call this number on evenings and weekends, and will be transferred to a live, licensed mental health professional.
Behavioral Health Access Center
It can be tough to ask for help, and you may not know where to turn. If you’re ready to take the first step, we’re here for you. Our Behavioral Health Access Center is made up of a team of mental health care experts who understand what you’re going through and can point you in the right direction.
Give us a call at 1-888-320-9584 between 8 a.m. and 6 p.m., Monday through Friday. If you need help afterhours, or if this is an emergency, simply call the number above and press “1” to be connected with our crisis line.
Virtual Mental Health Care
Your mental health care needs don’t always happen during business hours, and it’s not always easy to get to a doctor’s office. That’s why we partner with some of the nation’s best virtual mental health care providers, many of whom are available 24/7!*
aptihealth
Treating adults, adolescents, and children 5+ years of age who live in New York State
Doctor on Demand
Treating adults, adolescents, and children of all ages who live in the United States
Valera Health
Treating adults, adolescents, and children 6+ years of age who live in New York State
aptihealth
Mild symptoms to severe, persistent mental illness
Doctor on Demand
Anxiety, depression, postpartum, relationships, trauma, and loss
Valera Health
Mild to severe symptoms; specializing in culturally competent care, including LGBTQ services
aptihealth
Care within 48 hours
Doctor on Demand
Care within 48 hours
Valera Health
Care within one week of initial consultation
Doctor on Demand
Translation services available
Valera Health
12+ languages spoken, including American Sign Language (ASL)
*Some employers who self insure do not have this benefit. If you are unsure if your plan includes this benefit, please contact CDPHP Member Services.